Overview
This course provides an overview of the key components of an effective organizational human resource management system, running the spectrum from recruitment and selection practices that ensure that an organization is staffed appropriately, to management approaches aimed at bringing out the best in employees once hired.
This course is part of the . The Certificate focuses on core elements of the field of work and employee-management relations, while taking account of social science perspectives from economics, law, management, and history. The Certificate provides a broad foundation in the field of employment relations, including the areas of labour/employment law, labour-management relations, conflict management and negotiations, human resources management, and labour policy. Taken together, these courses and the resulting Certificate form the basis for a recognized university credential that will support students who are seeking entry level jobs in labour relations and human resources management after leaving Queen’s.
Over the course of the semester, we will cover material that reflects cutting-edge, practical information on the development, implementation, and evaluation of critical HR functions.
- Module 1: Intro & Evidence Based Management
- Module 2: Job Analysis & Planning
- Module 3: Recruitment & The Law
- Module 4: Selection & Testing
- Module 5: Onboarding
- Module 6: Performance Management & Appraisal
- Module 7: Compensation
- Module 8: Counterproductive Work Behaviors
- Module 9: Health & Safety
- Module 10: Organizational Leadership
Learning Outcomes
By the end of the course, students will be better equipped to:
- Describe the process job analysis, with an understanding of its foundational importance for all subsequent human resource management activities;
- Appraise the effectiveness of recruitment strategies;
- Critically evaluate the role of available employment tests in the selection process;
- Discuss and critique approaches to orient and train new employees;
- Identify the components of an effective performance management system; and
- Propose strategies to strengthen employee motivation and morale.
Terms
Evaluation
30% - Interrupt HR
40% - Practitioners' Predicaments (2)
30% - Proctored Final Exam
4% - (Bonus) Water Cooler Discussions (Synchronous) (Optional)
**Evaluation Subject to Change**
Live Sessions
This course has optional live sessions (e.g. webinars, synchronous activities).
Exam Centre Location, Eligibility, and Fees
Students enrolled exclusively in online courses may choose one of two options to write this course's proctored assessments:
You may choose to write the assessments online under supervision of an online proctoring service. A $100 fee will be charged to your SOLUS account. This fee is known as the Off Campus Exam Admin Fee and is applied in SOLUS at the earlier of: term tuition posting date, or the date at which exam writing method is changed to online. The fee is assessed once per ASO course with proctored assessments.
You may choose to write the assessments in-person on ÃÛÌÒ´«Ã½ campus in Kingston at no additional charge.
Students enrolled in at least one on-campus course are expected to write this course's proctored assessments on-campus during the scheduled exam time. They will not be permitted to write this course's proctored assessments online.
Students were prompted to indicate their preferred exam writing method when enrolling in the course in SOLUS. The exam writing method may be changed by contacting the ASO Exams Team at aso.exams@queensu.ca.
Information for students writing online assessments
Selected assessments in this course will be administered in onQ using online proctoring provided by a third-party, cloud-based service. This proctoring solution was chosen to support our efforts in maintaining academic integrity when online proctoring is required. ÃÛÌÒ´«Ã½ has conducted an extensive privacy and security review of the service and has entered into a binding agreement with terms that address the appropriate collection, use and disclosure of personal information in accordance with Ontario's privacy legislation. To learn more about online proctoring, please see the information provided by the Office of the University Registrar.
If you registered to write online with the service, all information pertaining to the technical requirements and preparation for writing online will be posted in onQ well in advance of your exam.
The use of the service as described is unique to courses offered by the Faculty of Arts and Science Online. Other Faculties use online proctoring solutions in different ways under different regulations. Students should contact the appropriate Faculty examination team if they have questions.
Timing of Final Examinations
The exam period dates for each Term are listed on the Faculty of Arts and Science webpage under "Important Dates". Student exam schedules for the Fall Term are posted to SOLUS immediately prior to the Thanksgiving holiday; for the Winter Term they are posted on the Friday before Reading Week, and for the Summer Term they are individually noted on the Arts and Science Online syllabi. Students should not make any travel plans until after the examination schedule has been posted. Exams will not be moved or deferred to accommodate employment, travel/holiday plans or flight reservations. Students experiencing extenuating circumstances preventing them from writing their exams as scheduled should review the information about the Academic Consideration process.
Textbook and Materials
ASO reserves the right to make changes to the required material list as received by the instructor before the course starts. Please refer to the website to obtain the most up-to-date list of required materials for this course before purchasing them.
- Schwind, H., Uggerslev, K., Wagar, T., & Fassina, N. (2019). Canadian Human Resource Management (12th ed.). Toronto: McGraw-Hill.
- Additional supplemental material and access links will be made available electronically to students via the course site.
Time Commitment
Students can expect to spend approximately 9 hours a week in study, listening and online activity for this course.
Testimonials
“I really enjoyed the practitioners predicament [assignment]…the assignments really helped me understand the strategic, evidence-based role HR plays in contemporary organizations.â€
“I typically don't love online courses because of the lack of hands-on learning, but I thoroughly enjoyed the videos in the modules for this course! I also really enjoyed the Undercover Boss case analysis.â€
“The Interrupt HR project was my favourite…we got to pick our focus, and working with a group was a great experience…it forced us to brainstorm and discuss the course materials…which wouldn’t normally happen as it is an online course.â€